Annie_chadwell03
May 29, 2026
"I really thought I was going..."
I really thought I was going to get something cleaner and more polished, but the final piece felt rushed. The colors didn’t look right to me, and a few details weren’t even close to what I asked for. It was disappointing because I paid expecting something professional, and instead I ended up feeling like I just got stuck with a messy version that wasn’t worth the price
CharlesWallace
May 27, 2026
"Wish I’d Known the Timeline Up Front"
The artwork turned out really nice and was close to what I had in mind, so I’m happy with the final result. I just wish I’d realized ahead of time that it was going to take longer than expected. I ended up waiting a bit and had to check in once, which I probably wouldn’t have minded as much if the timing had been clearer from the start. Overall, not a bad experience, I just regret not asking more about the turnaround time beforehand.
David_pecoraro77
May 09, 2026
"My gut says the service was decent overall"
They took a while to get back to me, which was a bit frustrating, but they did eventually sort out my issue. My gut feeling is that the customer service isn’t amazing, but it’s not bad either...
"The revision process was frustrating"
I had a frustrating time with the revisions. The weird part is, I expected that to be the stage where things got clearer, but it actually felt more confusing and dragged out longer than it should have. Overall, I wouldn’t use customconcepts.art again.
CharleneLawson_06
May 02, 2026
"Packaging could’ve been better"
I ordered from customconcepts.art after a friend recommended them, and the order arrived without anything damaged, thankfully. The packaging was just kind of okay though. The box had a few dents, and the wrapping inside felt loose. Since it was art stuff, I was expecting it to be packed a bit more securely
VernonNelson
April 29, 2026
"I had a bad time trying to..."
I had a bad time trying to order from them. The whole process felt confusing and way more frustrating than it should’ve been. I feel stupid for trusting them in the first place because it just wasn’t a good experience at all.
"The artist did get back to me..."
The artist did get back to me, but yeah, sometimes it took a few days. A couple of details were missed along the way too, which was a little frustrating. We got everything sorted in the end though, so it worked out.
sethfellows9921
April 28, 2026
"My first impression wasn’t great because there was..."
My first impression wasn’t great because there was an issue with my order right away, and unfortunately it never really got better. I reached out to support, but the replies were short and didn’t actually solve anything. No refund, no real explanation, just a lot of waiting around. It was really frustrating, and based on that experience, I wouldn’t order from them again.
"Not the most professional experience"
I didn’t have the best experience with customconcepts.art, the replies took longer than I expected and right from the beginning it just felt kind of scattered and not very smooth, like I wasn’t totally sure what was going on or when I’d hear back.
I also had to repeat basic details more than once which got frustrating, and the tone in some of the messages didn’t really come across as professional to me, maybe other people have had a better time with them but personally I wouldn’t go back.
hello_dwayne851
April 02, 2026
"I ordered from customconcepts.art, the delivery was..."
I ordered from customconcepts.art, the delivery was a hassle. It took way longer than they originally said, the tracking barely updated, and I had to keep reaching out just to figure out what was going on. Not really worth the stress for me. I won’t be ordering again...
"Pretty easy site to use"
I thought the site was easy to use. I was able to find what I needed without much trouble, which made the whole experience feel simple and hassle-free.
Jerald-harris
March 02, 2026
"Not really worth the money"
I feel like I paid way too much for what I actually got. There just wasn’t much value there, and I kinda regret spending the money on it.
julie_Woods83
February 22, 2026
"Print looked nothing like the preview"
The preview made my order look really nice, but what I got was disappointing. The print came out blurry, the colors were dull, and it didn’t really match the picture I uploaded. Some of the edges looked faded too, like it wasn’t printed cleanly. For what I paid, I expected at least decent quality. I thought about reaching out to customer service, but I don’t have much faith they’d actually fix it. I wouldn’t order again.
james_Rosenberg77
February 18, 2026
"Felt a bit limited"
I was hoping to make something specific, but yeah… the customization options weren’t really as flexible as I expected. It was mostly just basic colors and text changes, and not a whole lot beyond that. I kept having to adjust my original idea to work within what they offered, which was kind of frustrating. Not terrible, just not really what I thought I was getting.
Rose.cohen
January 24, 2026
"not what i expected"
i ordered a custom piece and it just felt kind of rushed. the colors didn’t look like what i had in mind, and it took forever to get replies whenever i had questions. overall, it wasn’t a great experience and i probably wouldn’t order from them again
barryalmonte8971
January 19, 2026
"The files were okay overall, but to me..."
The files were okay overall, but to me the edges looked a little soft. They worked fine, just didn’t have that really sharp, clean look I was hoping for.
Pauline.williams
December 17, 2025
"Not quite what I expected"
I was really hoping it would look more like the photo I sent, but the final piece felt off. The art itself was decent, but the face didn’t really resemble the person, which was a bit disappointing. I expected a closer likeness, so it just didn’t land for me.
Luis.bell
December 15, 2025
"Birthday gift was kind of disappointing"
I ordered this as a birthday gift, but unfortunately it didn’t go over well. The colors looked a little off in person, and overall it just didn’t feel as nice or special as I expected. i felt bad giving it to them.